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	<title>Pushing The Free Line &#187; Conversion</title>
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		<title>Why do people abandon your site?</title>
		<link>http://pushingthefreeline.com/2009/free-tools/why-do-people-abandon-your-site/</link>
		<comments>http://pushingthefreeline.com/2009/free-tools/why-do-people-abandon-your-site/#comments</comments>
		<pubDate>Mon, 16 Mar 2009 07:49:00 +0000</pubDate>
		<dc:creator>Joshua</dc:creator>
				<category><![CDATA[Conversion]]></category>
		<category><![CDATA[Conversion Tactics]]></category>
		<category><![CDATA[Free Tools]]></category>
		<category><![CDATA[Free Training]]></category>
		<category><![CDATA[Conversion Rate Experts]]></category>
		<category><![CDATA[Google Analytics]]></category>

		<guid isPermaLink="false">http://pushingthefreeline.com/?p=113</guid>
		<description><![CDATA[As we all know, one key aspect of marketing involves delivering exactly what your customer wants. However, if you&#8217;ve been using Google Analytics or another analytics suite (and if not, why aren&#8217;t you??) and have ever seen your &#8220;Bounce Rate&#8221; at a number that&#8217;s higher than it seems like it should be&#8230; what do you [...]]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-114" href="http://pushingthefreeline.com/2009/free-tools/why-do-people-abandon-your-site/attachment/286892_1436_thumb/"><img class="size-full wp-image-114" title="286892_1436_thumb" src="http://pushingthefreeline.com/wp-content/uploads/2009/03/286892_1436_thumb.jpg" alt="286892_1436_thumb" width="207" height="142" align="left" /></a>As we all know, one key aspect of marketing involves <a href="http://www.conversion-rate-experts.com/articles/understanding-your-visitors/">delivering exactly what your customer wants</a>.</p>
<p>However, if you&#8217;ve been using Google Analytics or another analytics suite (and if not, why aren&#8217;t you??) and have ever seen your &#8220;Bounce Rate&#8221; at a number that&#8217;s higher than it seems like it should be&#8230; what do you do?</p>
<p>Well, you could go out and split-test to infinity to try to find out exactly why people are leaving&#8230; but you could easily miss the very factors that are causing people to leave &#8211; simply because they might not be things you&#8217;d even think of (Maybe it&#8217;s not the hideous brown/chartreuse color scheme you&#8217;re using &#8211; it&#8217;s the fact that your page takes 8 seconds to load while your competitors&#8217; only takes 2 seconds).</p>
<p>Alternatively, you could get a friend, family member, or associate to look over your site&#8230; but unless this person is trained to do so or is part of the demographic segment that you&#8217;re trying to target, they could also easily overlook the glaring issues that you need to change to up your chances of keeping people around.</p>
<p>Fortunately, there&#8217;s a much better option &#8211; a set of <a href="http://www.conversion-rate-experts.com/articles/understanding-your-visitors/">14 free (well, most of them) tools</a> that will make your visitor retention rate skyrocket, increasing your profits, courtesy of the <a href="http://www.conversion-rate-experts.com/articles/understanding-your-visitors/">Conversion Rate Experts</a>.</p>
<p>I won&#8217;t go into great detail about each of them here &amp; steal this article&#8217;s thunder&#8230; but I will say that you now have no excuse for looking at your 93.1% visitor bounce rate and saying &#8220;Ah, wish I could get people to stick around &amp; buy something!&#8221;</p>
<p>Check it out &#8211; and leave me a comment here on your experiences in raising your conversion rate &#8211; or your plans to do so!</p>
<p><strong>Article: <a href="http://www.conversion-rate-experts.com/articles/understanding-your-visitors/" target="_blank">14 (nearly-free) tools reveal why people abandon your website</a></strong></p>
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